Home 9 Vamos Terms & Conditions

VAMOS TERMS & CONDITIONS

Thank you for visiting this Vamos website at www.vamosforschools.co.uk

Vamos for Schools Ltd is a company incorporated in England and Wales (Company number 14417164). Our VAT Registration Number is 457 3787 46.

Our registered address is 56 Government Row, Enfield EN3 6JN and our school address is 98 White Lion Street, London N1 9PF.

1. Definitions and Interpretations in these Conditions

The ‘Company’ refers to the ‘School’ and shall mean Vamos or Vamos for Schools Limited. ‘The Partner’ refers to the school with whom we are jointly providing a course and with whom the booking is made on behalf of students. ‘The Student’ refers to an individual whose booking was made directly with us. ‘Force Majeure’ shall mean any event outside the Company’s control which prevents the prompt performance of its obligations, including war and civil strife, etc.

The ‘Partner’ shall mean the person or school/company in whose name the booking is made and shall include the person or persons on whose behalf the booking is made.

2. Minimum Number of Students

We require a minimum number of 8 students to be able run a group course. We make every effort to run all our courses as advertised, but we cannot guarantee courses that fail to meet the minimum student number will be able to run.

If that is the case then this is the process we will follow:

  • If possible we will offer you a place on a different course, or the solution may be to merge courses.
  • The course may still run (at the School’s discretion) even when the minimum number of students is not met however the course time would likely be reduced.
  • If neither of the above options is possible then your course fee will be refunded back in full.

3. Maximum Number of Students

The maximum number of places on a course is normally between 10 and 14 students depending on the course.

4. Public Holidays

If a course takes place on a public holiday, no lessons will take place on that day and the course will be extended.

5. Course Fees (£)

Our course fees are published in GBP

6. Cancellations and Refunds

We will be happy to refund student fees, provided the refund request is at least one week (7 calendar days) before your course starts.

  • If less than 7 days before the course start date the booking can be transferred to another course for up to 6 months at no extra charge.
  • Cancellations with less than 7 days notice will be subject to a 100% cancellation charge.
  • Unattended courses for more than 6 months are not transferable.

Claiming a refund:

You must contact the School at the time of cancellation, following the stages indicated above, in order to claim any refund. We cannot offer any refunds at all where cancellations are made within 7 days of the start date or once the course has already started. Those who do not attend the rest of their course after the lessons have started cannot claim for a refund at any later stage.

Should the School be unable to run the course, or make suitable alternative arrangements under the Minimum Number of Students policy, the student will receive a full refund.

7. Liability of the School

  • We accept responsibility for ensuring that all parts of the course are supplied as described and that all services shall reach reasonable standard unless failure or improper performance is attributable to:

a) the fault of the student.

b) the unforeseeable or unavoidable actions of an unconnected third party.

c) unusual and unforeseeable circumstances beyond the School’s control, including force majeure.

8. Alterations by the Student

If the student wishes to change their booking in any way after the confirmation has been issued, they must inform us by email immediately. For further information, please refer to our Cancellation & Refunds policy.

9. Transferring to another course (adult courses)

We can transfer a booking to another course provided you tell us after your first lesson if you think you need to move up or down a level. Otherwise, and unless there is a special reason to change courses, this is limited to once only and must be confirmed by email immediately you stop attending your course.

10. Catch up classes (adult courses)

If you miss a lesson during your course you can log into our catch up class system to book a replacement class. Catch up classes are offered from other courses we run and in some cases there may be a delay before a catch up class becomes available. Reserving a catch up class is only possible while your course is running and is limited to 3 classes.

11. Privacy policy

Your personal information

Where you provide personal information it will be used only for the service you requested.

Your information will only be captured and stored if you have submitted an online form requesting to download content or have requested further information.

How your information will be used

  • We will only use your information (including personal information) for the purposes of:
  • Dealing with, and responding to you about a comment submitted via an online form or if you have requested to download content from the site utilising online forms;
  • Personalising your visits to the Website and developing the design and style of the Website to improve the services provided to you;
  • Informing you about the latest changes to the Website that you might find interesting;
  • Enabling you to share content with others;
  • Communicating (and personalising such communication) with you including through sending you marketing communications;
  • Conducting market research;
  • Carrying out statistical, technical and logistical analysis
  • We will not disclose your personal data to third parties